Qualifications to Lead Successful Employee Engagement Efforts

Local consultant and writer wrote an excellent piece for the Anchorage Daily News re. needing to start solving employee disengagement at the top of the company.  https://www.adn.com/business-economy/2023/12/11/the-problem-of-employee-disengagement-starts-at-the-top/ She offers an assessment tool for leader/managers to have employees complete to rate them (she proposes a scale of 1-7)“in terms of trustworthiness”.  She lists 7 elements as follows: Is a straight shooter…

Why I Wrote Creating High Performers

It is either in my DNA or sourced in an early childhood experience, but I am a compulsive helper.  It was my role in the family and, ultimately, a mainstay of my leadership approach.  An Ivy League master's degree in business/public administration afforded me no knowledge of how to lead people.  It was (is it still?) strangely absent from the…

Ignoring the Obvious

 “The Great Resignation” saw/is seeing a shift in why people leave their jobs. A 2021 Pew Research Center study https://www.pewresearch.org/fact-tank/2022/03/09-majority-of-workers-who-quit-a-job-in-2021 cite-low-pay-no-opportunities-for-advancement-feeling-disrespected/) 63% of those leaving cited low pay, 63% no opportunities for advancement, and 57% felt disrespected. It would appear that many of those who were out of work during COVID came to see their work-life balance differently and decided…

A Crucible for Non-Profits

Def. Crucible:  a situation or severe trial in which different elements interact, leading to the creation of something new Often, non-profit organizations lack the apprehension about the future and a sense of urgency typically found in for profits.  There are exceptions, such as non-profit healthcare organizations whose customers have multiple choices in the marketplace.  But, those that are grant-funded, although…

Trends in What Employees Want From Work

In recent blogs, I point out the trends of declining employee engagement and the rise in percentage of workers (now over 50%) that are considering leaving their positions.  I have urged strengthening relationships, shifting from a supervision model to a coach model and increasing the frequency of one-on-one interactions.  But I got to thinking, how has what employees want from…

Fairness

In Creating High Performers, I devote a chapter to “Relationship and the Underlying Principle of Fairness. ”  In it, I state, “You cannot achieve employee engagement unless fairness is maintained.” Why is this important? Gallup reports that companies with engaged employees are 21% more profitable, experience 41% less turnover, and have 10% higher customer ratings. In short, if you can…

Give Up Being Right

My friend and mentor, Ken Blanchard, offers leaders countless bits of wisdom. Among my favorites is “Give up being right. You will end up dead right”. Returning to his original One Minute Manager best seller, Ken is constantly preaching that it is about being aware of and “praising” others for being right that develops “winners.” He calls it “catching them…

Eroding Spirit in the Workplace

Eroding Spirit in the Workplace By William Dann In my introduction to the 2 nd edition of Creating High Performers, I write the following: "One takeaway from implementing the 7 Questions method is that lack of fulfillment from work constitutes a spiritual crisis for many in the workforce. A second takeaway is that higher performance and happier employees are attainable…

Declining Employee Engagement

Employee Engagement – def. from Wikipedia -  An "engaged employee" is defined as one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization's reputation and interests. An engaged employee has a positive attitude toward the organization and its values. [1]  In contrast, a disengaged employee may range from someone doing the bare…